08/30 - Library Homepage - REFRESH

The Krueger Library is performing maintenance and a few changes to the Krueger Library homepage.  For example, if you happened to receive an error message when trying to access the WSU Periodical Titles List, please hit the "Refresh" button on your browser.  This will retrieve the most current links.  After refreshing the library homepage, click on the link again, to access the page.

Thank you for your patience as we update our website.

Refresh buttons may look something like this.

3/27 - EBSCO Databases not available

WSU and other MN, ND, & SD institutions are not able to access all of our WSU databases which are provided by EBSCOhost. EBSCOhost is currently experiencing technical problems, which are linked to recent maintenance of their systems. Their engineers are working on this issue and it is a top priority. They hope to have access restored as soon as possible.

EBSCOhost provides access to the following databases (all of which are affected this downage) and others. These databases are currently not available:

• Academic Search Premier
• America: History and Life
• Business Source Premier
• CINAHL Database
• Communication & Mass Media Complete™
• Criminal Justice Abstracts
• Education Full Text (H.W. Wilson)
• ERIC
• Historical Abstracts
• MLA International Bibliography
• Points of View Reference Center
• PsycARTICLES
• PsycINFO
• Readers’ Guide Retrospective: 1890-1982 (H.W. Wilson)
• RILM Abstracts of Music Literature
• Social Work Abstracts

EBSCO has apologized for the inconvenience and hopes to have access returned to normal quickly.

02/15 - JSTOR pdf file issue resolved!

JSTOR was just fixed. PDF files from JSTOR will now download normally on campus.

Online Library Resource/Database Access Errors

In the past couple weeks, the campus community has had increasing difficulty accessing the library’s resources. When accessing the library’s resources, specifically the library’s databases, a web page may appear that states “browser cannot access this page”. This access problem has occurred both on and off campus, and is not limited to only accessing the databases, but also when attempting to accessing the full-text of an article.

What’s being done: Campus IT is investigating, but they have not been able to pinpoint the problem, since these access problems seem to be sporadic and not directly linked to one type of internet browser, type of computer, on/campus, or library resource, so the library has created a form for people to report their access problems. This form can be found on the library’s databases page: http://www.winona.edu/library/databases/

Reporting (help us and IT figure out the problem): Here is a direct link to the form titled “Report an Access Problem”, this link can be found above the columns of Databases by Subject: http://www.winona.edu/library/help/cannotaccessproblem.html

Troubleshooting: When I’ve experienced these access problems, I try the following:
• Refresh the web page,
• Click on the back button,
• Closed the browser window, or tried again after some time has passed.

If you’re having access problems while in a database, write down what you have searched or the article citations, so that you can replicate the search later or search for the article(s).

Please inform your students about this form, the above suggestions, and that Campus IT is investigating the cause of these access problems.

Thank you for your patience and understanding. We hope to have this resolved soon.